Biometrics in Visitor Management

With the influx of visitors – both healthy and not – into healthcare facilities, administrators are faced with a delicate balance between security policies that ensure only permitted guests can enter and visitor policies that create a comfortable guest experience, Pen-and-paper based record keeping is no longer a reliable or convenient solution to keep track of visitor data. Biometrics can be integrated into a visitor management system to provide a seamless and secure alternative to manual tracking of visitors.

Improved Security

Biometrics are a highly secure way to authenticate visitors and employees. Unlike passwords and pin codes, biometric data cannot be changed once it’s recorded. Using biometrics in visitor management can improve security while delivering a seamless, touchless experience for everyone involved. This solution eliminates a lot of weak points in traditional systems, including badging and temporary physical credentials. In addition, implementing a fingerprint visitor system ensures accurate identification and record keeping. This is especially important in places like government premises, heavy industries and theme parks where a large number of visitors are expected to be accommodated. Moreover, if an individual’s permissions change – such as a vendor relationship ending or a meeting time shifting – the system can easily update their profile in the system. This is a great feature to have as it can save a lot of time for the building’s staff.

Eliminates Physical Touchpoints

Until recently, visitor management systems relied on shared physical devices such as kiosks and touchpads for checking in visitors. While these devices may help to control access, they also pose a serious threat to visitor and employee health due to their frequent use by many people. Biometric identity solutions eliminate these risks while offering a more convenient and welcoming visitor experience. By replacing traditional methods like passwords or temporary physical credentials with a personal ID, building security is hardened and the risk of theft and loss is reduced significantly. Additionally, a biometric solution eliminates the need for human interaction with visitors to complete registration processes. Instead, guests simply enroll on their own device and only have to place their face in front of a facial recognition camera to get approved.

More Convenient Check-In Processes

When visitors return to a business, they can quickly and easily get their ID verified and badges issued. As a result, they can move about the building without having to wait in line at a registration desk or present their ID or explain their purpose. A centralized visitor management solution can also allow visitors to check in on their own, eliminating the need for human intervention. This can save time and reduce the risk of unauthorized access. For example, at a hospital, patients can check in for their appointments and be granted access to the facility as long as their records match their biometrics. This can eliminate waiting times and minimize the risk of bacterial spread. Unlike sign-in sheets and hand-written badges, biometrics are highly secure and cannot be stolen. This means businesses can be confident that they are providing a safe environment for their guests and employees.

Speedier Visitor Management

With modern biometrics in visitor management, a more efficient check-in process is possible. This means that visitors can access a building without having to wait in line at a security desk or for staff to manually type their ID details. Using a self-serve kiosk, visitors can place their driver’s license or photo ID on a scanner while a camera with AI-driven facial recognition matches them to their picture. This is similar to automated traveler screening at international borders, but it can be applied to check-in processes at any location where guests are required to verify their identity. These biometric frameworks can be integrated directly into an existing visitor management system, avoiding costly hardware upgrades and full system replacement. Moreover, they offer multiple biometric modalities—face, voice and iris—to ensure that visitors have an effortless experience at the check-in point.

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